A live chat is among the ways of communication offered by some website hosting companies as a part of their support services. Determined by the supplier, the chat can be used for pre-sales, billing and/or tech assistance. This way of communication is faster as compared to a support ticket and it makes it less likely to misspell or misunderstand something as compared to a phone call with a representative. Furthermore, if the issue that you have needs some time to be reviewed and dealt with, you're able to do something different in the meantime instead of just waiting, as you'd have to do if you call. Also, you can employ a live chat assistance service completely free provided that you have Internet accessibility even when your web hosting supplier is situated in a different country and they don't have a local phone number you can call.

Live Chat Support in Website Hosting

As a part of the support services that we provide for our Linux website hosting packages, you will find live chat support that is online all the time, even on holidays. You're able to get in touch with us no matter if you already have an account or not, considering that we will assist you with all kinds of things, ranging from supplying you with general info about our solutions if you aren't a customer yet and you are thinking about acquiring one of the plans, to helping you with setting up an email account in an e-mail client. Some problems are more complicated and time-consuming, therefore you will need to take advantage of the ticketing system that is built-in the Hepsia hosting Control Panel, but we can save you time and assist you in real time on the live chat for a lot of things.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with all our Linux semi-dedicated hosting packages, you're able to find the the right answers for any questions you may have or have various problems resolved in no time. Our chat service is online each and every day, therefore you'll be able to get in touch with a representative even on weekends and holidays. If you are not sure which package would be better for your websites or if our innovative cloud hosting platform covers some system requirements, you can join the live chat before purchasing anything. In case you're an existing customer, you'll be able to receive more info about billing issues, account settings and a variety of common tech problems you may have, let's say in case you can't set up an e-mail account in a client on your personal computer. Our live chat will save you considerable time no matter where you are or when you contact us.