There're plenty of website hosting providers available, but many of them are resellers who have restricted resources, particularly when it comes to support. One of the ways to distinguish them is the option to contact the company over the phone. The type of support that you'll get via this particular channel of communication will vary depending on the supplier - some provide expert telephone support, others offer general and customer support only because some issues are more time-consuming and it's faster and easier to be resolved through a ticket, especially if the situation needs to be escalated. Still, it is good to know that you could always contact your hosting supplier since there're countless small issues that can be taken care of easily and in a timely manner with a telephone call, not mentioning that you'll be able to get more info for the services before you become a customer.

Phone Support in Website Hosting

Our website hosting packages include telephone support 14 hrs per day even on public holidays, which means that if you don't have an account yet, you will be able to call us and find out more about our services or whether we'll meet the system requirements for your websites. For your benefit, we have local phone lines in the U.S.A., the United Kingdom and Australia, so you are able to contact the telephone number which is nearer to you. In case you are an existing customer, we can assist you in a timely manner with any kind of general and billing issues and with multiple tech matters in order to save you time and efforts - we acknowledge the fact that sometimes it is quicker to talk with a live person to get things done without delay. Of course, some issues simply cannot be taken care of on the phone, so if this is the case you are able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there is always someone to assist you if you have any queries about the semi-dedicated server plans that we provide. Whether you'd like to know more about our plans, you have some billing issue or some general issue, you can give us a call. Despite the fact that some more complicated matters could require a ticket to give time to our tech support crew to analyze, we're able to assist you with lots of technical questions on the phone as well, saving you time and efforts. As we have data centers on three continents - in the United states of America, Great Britain and Australia, we have local telephone lines in all of these countries as well. If you're in a different country, we have an international number where you will be able to reach us.