Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help section included in your Online Control Panel offers a selection of help articles and frequently asked questions. Aimed toward fixing any common problem that you might possibly face, they are written by our support team of proficient technicians.

  • Top quality support service

  • Instructional Videos

  • If you want to see how an action is performed or how a problem is solved, instead of just reading about it, then examine our compilation of how–to video tutorials. They cover different issues and will help you swiftly learn how to work with our Online Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 customer support service and feature a one–hour ticket response time guarantee. Our skilled techs will be at your disposal 24–7–365 and will settle any problem that you may possibly chance upon within maximum 1 hour after the helpdesk ticket submission. In the majority of cases, a response will be given to you in less than 20 minutes.