Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Guarantee

  • Our client assistance Department is on–line round the clock to attend to all your service needs. Every ticket you post to us is going to be solved within maximum one hour. If your case demands aid from one of our administrators, we will address the ticket to the person on duty and will notify you that the situation is being taken care of.

  • Top quality support service

  • Top–class Technical Assistance Service

  • We’ll be on line for you 24x7x365 to offer advices and client support and to aid you with any trouble that you could run into while administering your virtual server. We can support you with all pre–installed software packages, like your Operating System, server administration panel (based on the VPS type) and the Online Control Panel created entirely by our company.

  • Intuitive help center

  • An Educational Help Zone

  • In the Online Control Panel that is available totally free in your virtual server, you’ll find an informative Help section, incorporating all you need to be aware of when managing your web sites and applications. We have integrated a range of how to articles and video training that demonstrate the common site administration responsibilities in an easy to read fashion.